Shipping policy
At Dazzle Jewels, we are committed to ensuring a smooth and efficient
shipping and delivery process for your orders. Please take note of the
following details:
Shipping Time:
-
Orders are typically processed and shipped
within 48 hours. It's important to mention that personalized items may
require additional processing time.
Split Orders:
-
If your order consists of both personalized
and non-personalized items, we will split the order. Non-personalized
items will be delivered ahead of personalized ones.
Shipping Charges:
-
We offer free shipping on all orders. However,
please be aware that international orders and returns are not eligible for
free shipping.
Tracking:
-
We believe in keeping you informed. As soon as
your order is shipped, you will receive tracking details through WhatsApp,
email, and SMS.
Partial Deliveries:
-
If you order non-personalized or Gold jewelry
along with other items, your order might arrive in separate shipments.
Returns:
Our goal is your satisfaction, and we offer a convenient return policy:
Return Policy:
-
We provide a 15-day return policy for all
unused and unworn items, no questions asked. Please note that this policy
does not apply to personalized jewelry unless they are defective or
spurious. The processing of refunds is subject to an inspection of the
returned items.