Terms of Service
OVERVIEW
This website is operated by Dazzle Jewels. Throughout the site, the
terms "we," "us," and "our" refer to Dazzle
Jewels. Dazzle Jewels offers this website, including all information, tools,
and services available from this site to you, the user, conditioned upon your
acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in
our "Service" and agree to be bound by the following terms and
conditions ("Terms of Service," "Terms"), including those
additional terms and conditions and policies referenced herein and/or available
by hyperlink. These Terms of Service apply to all users of the site, including
without limitation users who are browsers, vendors, customers, merchants,
and/or contributors of content.
Please read these Terms of Service carefully before accessing or using
our website. By accessing or using any part of the site, you agree to be bound
by these Terms of Service. If you do not agree to all the terms and conditions
of this agreement, then you may not access the website or use any services. If
these Terms of Service are considered an offer, acceptance is expressly limited
to these Terms of Service.
Any new features or tools that are added to the current store shall also
be subject to the Terms of Service. You can review the most current version of
the Terms of Service at any time on this page. We reserve the right to update,
change, or replace any part of these Terms of Service by posting updates and/or
changes to our website. It is your responsibility to check this page
periodically for changes. Your continued use of or access to the website
following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Zupain. They provide us with the online
e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at
least the age of majority in your state or province of residence, or that you
are the age of majority in your state or province of residence and you have
given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose,
nor may you, in the use of the Service, violate any laws in your jurisdiction
(including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive
nature.
A breach or violation of any of the Terms will result in an immediate
termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any
time.
You understand that your content (not including credit card
information), may be transferred unencrypted and involve (a) transmissions over
various networks; and (b) changes to conform and adapt to technical
requirements of connecting networks or devices. Credit card information is
always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit
any portion of the Service, use of the Service, or access to the Service or any
contact on the website through which the service is provided, without express
written permission by us.
The headings used in this agreement are included for convenience only
and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not
accurate, complete, or current. The material on this site is provided for
general information only and should not be relied upon or used as the sole
basis for making decisions without consulting primary, more accurate, more
complete, or more timely sources of information. Any reliance on the material
on this site is at your own risk.
This site may contain certain historical information. Historical
information, necessarily, is not current and is provided for your reference
only. We reserve the right to modify the contents of this site at any time, but
we have no obligation to update any information on our site. You agree that it
is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service
(or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any
modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through
the website. These products or services may have limited quantities and are
subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the
colors and images of our products that appear at the store. We cannot guarantee
that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our
products or Services to any person, geographic region, or jurisdiction. We may
exercise this right on a case-by-case basis. We reserve the right to limit the
quantities of any products or services that we offer. All descriptions of
products or product pricing are subject to change at any time without notice,
at the sole discretion of us. We reserve the right to discontinue any product
at any time. Any offer for any product or service made on this site is void
where prohibited.
We do not warrant that the quality of any products, services,
information, or other material purchased or obtained by you will meet your
expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in
our sole discretion, limit or cancel quantities purchased per person, per
household, or per order. These restrictions may include orders placed by or
under the same customer account, the same credit card, and/or orders that use
the same billing and/or shipping address. In the event that we make a change to
or cancel an order, we will make our best attempt to notify you by contacting
the e-mail and/or billing address/phone number provided at the time the order
was made. We reserve the right to limit or prohibit orders that, in our sole
judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and
account information for all purchases made at our store. You agree to promptly
update your account and other information, including your email address and
credit card numbers and expiration dates, so that we can complete your
transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we
neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as
is" and "as available" without any warranties, representations,
or conditions of any kind and without any endorsement. We shall have no
liability whatsoever arising from or relating to your use of optional third-party
tools.
Any use by you of optional tools offered through the site is entirely at
your own risk and discretion, and you should ensure that you are familiar with
and approve of the terms on which tools are provided by the relevant
third-party provider(s).
We may also, in the future, offer new services and/or features through
the website (including the release of new tools and resources). Such new
features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may
include materials from third-parties.
Third-party links on this site may direct you to third-party websites
that are not affiliated with us. We are not responsible for examining or
evaluating the content or accuracy, and we do not warrant and will not have any
liability or responsibility for any third-party materials or websites, or for
any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use
of goods, services, resources, content, or any other transactions made in
connection with any third-party websites. Please review carefully the
third-party's policies and practices and make sure you understand them before
you engage in any transaction. Complaints, claims, concerns, or questions
regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example
contest entries) or without a request from us, you send creative ideas,
suggestions, proposals, plans, or other materials, whether online, by email, by
postal mail, or otherwise (collectively, 'comments'), you agree that we may, at
any time, without restriction, edit, copy, publish, distribute, translate and
otherwise use in any medium any comments that you forward to us. We are and
shall be under no obligation (1) to maintain any comments in confidence; (2) to
pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that
we determine in our sole discretion are unlawful, offensive, threatening,
libelous, defamatory, obscene, or otherwise objectionable or violate any
party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any
third-party, including copyright, trademark, privacy, personality, or other
personal or proprietary right. You further agree that your comments will not
contain libelous or otherwise unlawful, abusive, or obscene material or contain
any computer virus or other malware that could in any way affect the operation
of the Service or any related website. You may not use a false email address,
pretend to be someone other than yourself, or otherwise mislead us or
third-parties as to the origin of any comments. You are solely responsible for
any comments you make and their accuracy. We take no responsibility and assume
no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by
our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that
contains typographical errors, inaccuracies, or omissions that may relate to
product descriptions, pricing, promotions, offers, product shipping charges,
transit times, and availability. We reserve the right to correct any errors,
inaccuracies, or omissions, and to change or update information or cancel
orders if any information in the Service or on any related website is
inaccurate at any time without prior notice (including after you have submitted
your order).
We undertake no obligation to update, amend, or clarify information in
the Service or on any related website, including without limitation, pricing
information, except as required by law. No specified update or refresh date
applied in the Service or on any related website should be taken to indicate
that all information in the Service or on any related website has been modified
or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service,
you are prohibited from using the site or its content: (a) for any unlawful
purpose; (b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations,
rules, laws, or local ordinances; (d) to infringe upon or violate our
intellectual property rights or the intellectual property rights of others; (e)
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or
discriminate based on gender, sexual orientation, religion, ethnicity, race,
age, national origin, or disability; (f) to submit false or misleading
information; (g) to upload or transmit viruses or any other type of malicious
code that will or may be used in any way that will affect the functionality or
operation of the Service or of any related website, other websites, or the
Internet; (h) to collect or track the personal information of others; (i) to
spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or
immoral purpose; or (k) to interfere with or circumvent the security features
of the Service or any related website, other websites, or the Internet. We
reserve the right to terminate your use of the Service or any related website
for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service
will be uninterrupted, timely, secure, or error-free. Only warranties
explicitly set out in the relevant product page shall apply to said product.
We do not warrant that the results that may be obtained from the use of
the service will be accurate or reliable.
You agree that from time to time we may remove the service for
indefinite periods of time or cancel the service at any time, without notice to
you.
You expressly agree that your use of, or inability to use, the service
is at your sole risk. The service and all products and services delivered to
you through the service are (except as expressly stated by us) provided 'as is'
and 'as available' for your use, without any representation, warranties, or
conditions of any kind, either express or implied, including all implied
warranties or conditions of merchantability, merchantable quality, fitness for
a particular purpose, durability, title, and non-infringement.
In no case shall Dazzle Jewels, our directors, officers, employees,
affiliates, agents, contractors, interns, suppliers, service providers, or
licensors be liable for any injury, loss, claim, or any direct, indirect,
incidental, punitive, special, or consequential damages of any kind, including,
without limitation, lost profits, lost revenue, lost savings, loss of data,
replacement costs, or any similar damages, whether based in contract, tort
(including negligence), strict liability, or otherwise, arising from your use
of any of the service or any products procured using the service, or for any
other claim related in any way to your use of the service or any product,
including, but not limited to, any errors or omissions in any content, or any
loss or damage of any kind incurred as a result of the use of the service or
any content (or product) posted, transmitted, or otherwise made available via
the service, even if advised of their possibility. Because some states or
jurisdictions do not allow the exclusion or the limitation of liability for
consequential or incidental damages, in such states or jurisdictions, our
liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Dazzle Jewels and our
parent, subsidiaries, affiliates, partners, officers, directors, agents,
contractors, licensors, service providers, subcontractors, suppliers, interns,
and employees, harmless from any claim or demand, including reasonable
attorneys’ fees, made by any third-party due to or arising out of your breach
of these Terms of Service or the documents they incorporate by reference, or
your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined
to be unlawful, void, or unenforceable, such provision shall nonetheless be
enforceable to the fullest extent permitted by applicable law, and the
unenforceable portion shall be deemed to be severed from these Terms of
Service, and such determination shall not affect the validity and
enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the
termination date shall survive the termination of this agreement for all
purposes.
These Terms of Service are effective unless and until terminated by
either you or us. You may terminate these Terms of Service at any time by
notifying us that you no longer wish to use our Services, or when you cease
using our site.
If, in our sole judgment, you fail, or we suspect that you have failed,
to comply with any term or provision of these Terms of Service, we also may
terminate this agreement at any time without notice and you will remain liable
for all amounts due up to and including the date of termination; and/or
accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these
Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us
on this site or in respect to The Service constitute the entire agreement and
understanding between you and us and govern your use of the Service,
superseding any prior or contemporaneous agreements, communications, and
proposals, whether oral or written, between you and us (including, but not
limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall
not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide
you Services shall be governed by and construed in accordance with the laws of Indian
Penal code without regard to its conflict of laws principles. Disputes, if any,
shall be subject to the exclusive jurisdiction of the courts located in Mumbai.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any
time at this page.
We reserve the right, at our sole discretion, to update, change, or
replace any part of these Terms of Service by posting updates and changes to
our website. It is your responsibility to check our website periodically for
changes. Your continued use of or access to our website or the Service
following the posting of any changes to these Terms of Service constitutes
acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at rishabh@dazzlejewels.in.
SECTION 21 - ADDITIONAL TERMS AND CONDITIONS FOR GOLD JEWELLERY
-
30-day returns: You can return your item for
up to 30 days from the date of delivery, no questions asked, against a full refund, subject to a successful inspection of the items (which may
take up to 7 days from the date of receipt at the Company's
warehouse/store) and submission of the video showcasing the return
packaging with the original product, invoice, and authenticity certificate.
However, Personalized and Made-To-Order products are not eligible for
30-day returns and can only be returned in case of spurious/defective
products. -
Please note that any claim for non-receipt of
a product or an empty box will be entertained only if submitted within 24
hours of receipt, along with an unboxing video that includes the original
outer seal. -
Lifetime exchange & buyback - Beyond 30
days, you can opt for an exchange or buyback on your jewelry purchased
from Dazzle Jewels stores/Dazzle Jewels website/Dazzle Jewels App in India
for up to 5 years from the date of purchase.
-
Exchange: We will offer you credits for (a)
gold (adjusted for 24kt purity) at its prevailing market value and (b)
diamonds/solitaires/pearls at 100% of the value you paid for them.
However, making charges and GST paid at the time of purchase will be
deducted. This credit can be claimed as a discount against your future
orders or can be credited to your Dazzle Wallet, which you can choose to
use against a future order. Adjustments may be made subject to product
inspection. -
Buyback: We will value (a) gold (adjusted for
24kt purity) at its prevailing market value and (b)
diamonds/solitaires/pearls at 90% of the value you paid for them as a
refund. However, making charges and GST cannot be refunded. Further, an
additional 3% of the buyback value will be deducted as processing charges.
The refund will mandatorily be processed to your original payment method
and may take 7-10 days for our payment partners to process. Further
adjustments may be made subject to product inspection.
-
For both exchange and buyback, should we find
any deficiencies/defects in the product returned to us (including but not
limited to missing stones/packaging, damages, etc.), the buyback or
exchange amount shall be adjusted depending on the extent of the
deficiency or defect. In case of significant damage, the Company may, at
its sole discretion, refuse to accept the product. In all such matters,
the decision of the Company shall be final and binding. -
The price on the website/app is based on
average product weight. Your actual product weight may vary. A deviation
in weight of the actual product may result in a minor excess
charge/refund, both of which shall be communicated within 48 hours of
placing your order. You shall have the option to cancel your order within
24 hours of this communication. In case of COD, we request you to pay the
full amount upfront. An excess amount collected, if any, shall be
refunded, and a short collection shall be requested, within a maximum of
48 hours after delivery. The weight communicated in the invoice shall be
the final weight. - Please